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The Relationships Between Nurses’Perceptions of the Hemodialysis Unit Work Environment and Nurse Turnover, Patient Satisfaction, and Hospitalizations
(Vol 34/No. 3. On-line test expires: 06/20/2009)
To receive continuing education credit, you must read the information in this article and take an on-line post test and fill out an on-line program evaluation form. The certificate will then be generated for you as a .pdf file which you can print out locally on your computer.

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  AUTHOR
Jane K. Gardner, DNP, RN
Jane K. Gardner, DNP, RN, was Director of Operations and Nurse Development, Renal Care Group, Nashville, TN at the time of this study. She is a member of ANNA’s Windy City Chapter. For more information on this article, contact her at jane_gardner@comcast.net
Charlotte Thomas-Hawkins, PhD, RN
Charlotte Thomas-Hawkins, PhD, RN, is Assistant Professor, College of Nursing, Rutgers, The State University of New Jersey, Newark, NJ. She is a member of ANNA’s Garden State Chapter.
Louis Fogg, PhD, RN
Louis Fogg, PhD, RN, is Assistant Professor, College of Nursing, Rush University, Chicago, IL.
Carolyn E. Latham, MSN, MBA, RN, CNN
Carolyn E. Latham, MSN, MBA, RN, CNN, was Senior Vice President, Clinical Operations, Renal Care Group, Nashville, TN at the time of this study. She is a member of ANNA’s Music City Chapter and a Past President of ANNA.
  OUTLINE

While the nephrology nursing shortage persists despite the continued growth of the population of individuals with Stage 5 chronic kidney disease, there is a paucity of empirical data regarding nephrology nurses’ perceptions of their work environments. Moreover, there are no studies that have examined the relationship of work environment attributes to patient and nurse outcomes in dialysis settings. The purpose of this study was to examine the relationships between staff nurses’ perceptions of dialysis work environments, nurses’ intentions to leave their current jobs, nurse turnover, patient satisfaction, and patient hospitalization rates.
A descriptive, correlational design was used. Nurse level and facility level data were obtained. The sample for nurse-level data consisted of 199 registered nurses in staff nurse roles in 56 dialysis facilities of a national dialysis company. The sample for facility-level analysis consisted of 46 dialysis facilities, and nurse-level data were aggregated for facility-level analysis. The Practice Environment Scale-Nursing Work Index (PES-NWI) was used to measure nurses’ perceptions of the dialysis work environment. Nurses’ intention to leave their jobs and facility-level turnover rates were the nurse outcomes examined in this study. Facility- level patient satisfaction and hospitalization rates were the patient outcomes examined. Correlation coefficients were computed to measure the relationships between study variables, and independent t-tests were performed to examine subgroup differences in work environment perceptions.
Overall, nurses rated the work environment somewhat favorably. Nurses who expressed intention to leave their jobs rated the work environment more negatively compared to nurses who intended to stay. Significant correlations were found between nurses’ perceptions of the dialysis work environment, nurses’ intention to leave their jobs, nurse turnover rates, and patient hospitalizations. Study findings suggest that nurses’ perceptions of the dialysis work environment are important for nurse and patient outcomes in dialysis settings. Further research is needed to explore the predictive ability of the work environment for nurse and patient outcomes in hemodialysis units.

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  CE RELATED INFORMATION
This offering for 1.5 contact hours is being provided by the American Nephrology Nurses’ Association (ANNA), which is accredited as a provider and approver of continuing education in nursing by the American Nurses’ Credentialing Center-Commission on Accreditation (ANCCCOA). This educational activity is approved by most states and specialty organizations that recognize the ANCC-COA accreditation process. ANNA is an approved provider of continuing education in nursing by the California Board of Registered Nursing, BRN Provider No. 00910; and the Kansas State Board of Nursing, Provider No. LT0148-0738. This offering is accepted for RN and LPN relicensure in Kansas

  EDUCATIONAL OBJECTIVES

Goal:
Discuss the results of this study examining the importance of nurses’ perceptions of the work environment and nurse and patient outcomes.

Objectives:
1. List the magnet characteristics defining attributes of the work environment that promote professional nursing practice.
2. Describe the relationship between the work environment and nurse turnover and intention to leave their jobs.
3. Explain the impact of dialysis work environment on patient satisfaction and hospitalization.

AUTHOR DISCLOSURE STATEMENT
Jane K. Gardner has no conflicts of interest to disclose.
Charlotte Thomas-Hawkins has no conflicts of interest to disclose.
Louis Fogg has no conflicts of interest to disclose.
Carolyn E. Latham has no conflicts of interest to disclose.

 ANNA and HDCN CE POLICY STATEMENTS

The CE policy and disclosure statements of the American Nephrology Nurses' Association are given in detail on the Symposium Home Page. The CE policy statements of HDCN are listed on this page.