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If
you dont have an Acrobat Reader installed on your computer, you
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The Relationships Between Nurses’Perceptions of the Hemodialysis Unit Work Environment and Nurse Turnover, Patient Satisfaction, and Hospitalizations
(Vol
34/No. 3. On-line test expires: 06/20/2009)
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To
receive continuing education credit, you must read the
information in this article and take an on-line post
test and fill out an on-line program evaluation form.
The certificate will then be generated for you as a
.pdf file which you can print out locally on your computer.
CE Certification by ANNA requires a handling charge
that must be paid by credit card. Pricing information
is available by clicking on the "Post-Test Evaluation"
link below.
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Please
download and print the PDF file below:
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Jane K. Gardner, DNP, RN
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Jane K. Gardner, DNP, RN, was Director of
Operations and Nurse Development, Renal Care
Group, Nashville, TN at the time of this study. She
is a member of ANNA’s Windy City Chapter. For
more information on this article, contact her at
jane_gardner@comcast.net
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Charlotte Thomas-Hawkins, PhD, RN
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Charlotte Thomas-Hawkins, PhD, RN, is
Assistant Professor, College of Nursing, Rutgers,
The State University of New Jersey, Newark, NJ.
She is a member of ANNA’s Garden State Chapter.
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Louis Fogg, PhD, RN
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Louis Fogg, PhD, RN, is Assistant Professor,
College of Nursing, Rush University, Chicago, IL.
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Carolyn E. Latham, MSN, MBA, RN, CNN
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Carolyn E. Latham, MSN, MBA, RN, CNN,
was Senior Vice President, Clinical Operations,
Renal Care Group, Nashville, TN at the time of
this study. She is a member of ANNA’s Music City
Chapter and a Past President of ANNA.
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While the nephrology nursing shortage persists despite the continued growth of the population of
individuals with Stage 5 chronic kidney disease, there is a paucity of empirical data regarding
nephrology nurses’ perceptions of their work environments. Moreover, there are no studies that
have examined the relationship of work environment attributes to patient and nurse outcomes in
dialysis settings. The purpose of this study was to examine the relationships between staff nurses’
perceptions of dialysis work environments, nurses’ intentions to leave their current jobs, nurse
turnover, patient satisfaction, and patient hospitalization rates.
A descriptive, correlational design was used. Nurse level and facility level data were obtained. The
sample for nurse-level data consisted of 199 registered nurses in staff nurse roles in 56 dialysis
facilities of a national dialysis company. The sample for facility-level analysis consisted of 46 dialysis
facilities, and nurse-level data were aggregated for facility-level analysis. The Practice
Environment Scale-Nursing Work Index (PES-NWI) was used to measure nurses’ perceptions of
the dialysis work environment. Nurses’ intention to leave their jobs and facility-level turnover rates
were the nurse outcomes examined in this study. Facility- level patient satisfaction and hospitalization
rates were the patient outcomes examined. Correlation coefficients were computed to measure
the relationships between study variables, and independent t-tests were performed to examine
subgroup differences in work environment perceptions.
Overall, nurses rated the work environment somewhat favorably. Nurses who expressed intention
to leave their jobs rated the work environment more negatively compared to nurses who intended
to stay. Significant correlations were found between nurses’ perceptions of the dialysis work environment,
nurses’ intention to leave their jobs, nurse turnover rates, and patient hospitalizations.
Study findings suggest that nurses’ perceptions of the dialysis work environment are important for
nurse and patient outcomes in dialysis settings. Further research is needed to explore the predictive
ability of the work environment for nurse and patient outcomes in hemodialysis units.
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CE
RELATED INFORMATION |
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This
offering for 1.5 contact
hours is being provided by
the
American
Nephrology Nurses Association
(ANNA), which
is accredited as a provider
and approver of continuing
education in nursing by
the American Nurses
Credentialing Center-Commission
on Accreditation (ANCCCOA).
This educational activity
is approved by most states
and specialty organizations
that recognize the ANCC-COA
accreditation process. ANNA
is an approved provider of
continuing education in nursing
by the California Board of
Registered Nursing, BRN Provider
No. 00910; and the Kansas
State Board of Nursing, Provider
No. LT0148-0738. This offering
is accepted for RN and LPN
relicensure in Kansas
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Goal:
Discuss the results of this study examining the importance of nurses’ perceptions
of the work environment and nurse and patient outcomes.
Objectives:
1. List the magnet characteristics defining attributes of the work environment that promote professional nursing practice.
2. Describe the relationship between the work environment and nurse turnover and intention to leave their jobs.
3. Explain the impact of dialysis work environment on patient satisfaction and hospitalization.
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AUTHOR DISCLOSURE
STATEMENT |
Jane K. Gardner
has no conflicts of interest to disclose.
Charlotte Thomas-Hawkins
has no conflicts of interest to disclose.
Louis Fogg
has no conflicts of interest to disclose.
Carolyn E. Latham
has no conflicts of interest to disclose.
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ANNA and HDCN CE POLICY STATEMENTS |
The CE policy and disclosure statements of the American Nephrology
Nurses' Association are given in detail on the Symposium
Home Page. The CE policy statements of HDCN are listed on
this page. |
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